Terms and Conditions

The following terms and conditions do not affect your statutory rights as a consumer.

This should be read in combination with our Privacy Policy.

Please kindly read our terms carefully before using our website. By placing an order, it will be deemed that you have read, understood and agree to these Terms of Business.


Customers or visitors to this website are referred to as “you.” Ken Preston/My Creative Writing Life is referred to as “us,” “our” or “we”. Any dispute or claims that arise from using this website must be made and settled under UK law.


On receipt of your order, we will send you a confirmation by e-mail that your order has been received. We reserve the right not to process your order following this acknowledgement and accordingly we would notify you by e-mail if this were the case. Our acceptance of an order does not take place until despatch of the order, at which point the purchase contract will be made. If you wish to cancel an order you may do so by communicating that wish to us. If the order has already been despatched, please refer to our Returns Policy.


We use Paypal and online secure payment service providers to process your card payment. These providers use state-of-the-art internet solutions to ensure that the personal and sensitive data you provide when making a purchase from us is not compromised. The security services of these providers are among the most advanced in the country.

Product Availability

Although we endeavour to provide you with the item requested, occasionally we may be unable to fulfil an order due to unavailability of certain items or in rare cases a stock anomaly. In this instance, you would be informed as soon as possible and given the choice to either wait for more stock to become available, cancel the order or order a different item.

Website Images

We make every effort to ensure that the images displayed on our website are as accurate as possible. However, product images displayed may occasionally differ from the respective product names and descriptions due to changes in packaging and/or availability. We alert you to the fact that due to the way computer monitors display colour, this does not accurately reflect the colour of the item. Items which are handmade are unique and may vary slightly.

Product Specification

Every effort has been made to ensure the accuracy of the information presented. Manufacturer and brand names are only used for identification purposes. Product photos, descriptions and prices are non-contractual. All product information contained on this website is for guidance only and we cannot take any responsibility for errors, including typographical or omissions.

Delivery and Returns

We aim to despatch orders within 48 hours of receipt, and we kindly advise that you carefully read our Delivery and Returns section of this website.


We reserve the right to abort access to our internet services if your behaviour is found to be discordant with these terms and conditions.

Intellectual Property

No permission is given by us in respect of the reproduction or use for injurious or commercial purposes of any brand names, product names, designs and any other material shown on this website in which intellectual property rights subsist. All rights reserved.

Promotional Codes

Promotional codes are available at our discretion, subject to withdrawal without notice and apply to the order subtotal before delivery charges are added.


We make every effort to ensure that this website is free from viruses and/or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer; any loss or damage which may arise will be entirely at your own risk.

Force Majeure

We do not take responsibility for any event that is outside our control, nor for any consequential loss arising from such an event.

Entire Agreement

This agreement supersedes any prior agreements or arrangements which have subsisted between us. We reserve the right to change any of the terms of business at any time.

Terms of website use

These terms and conditions (“Terms”) apply to the entire contents of this website. Please read these Terms carefully before using this website. Using this website indicates that you accept these Terms. If you do not accept these Terms, please do not use this website.

This website is provided by Ken Preston/My Creative Writing Life, 15 Hill Street, Stourbridge, West Midlands, DY8 1AR.

These Terms shall constitute an agreement between you and us and shall set out the conditions upon which you may access the information available on this website.

We reserve the right, at our discretion, to update and/or revise these Terms of Website Use, at which point they will become immediately effective. Please check periodically for changes.

Your continued use of this website after any changes shall constitute your consent to such changes.

Access to the Website

Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance, or repair, or for reasons beyond our control.

We reserve the right to, without notice, withdraw the availability of this website or any of its content and/or any of its functions, information, or services.

We cannot guarantee uninterrupted and/or reliable access to this website and we make no guarantees whatsoever as to its operation, functionality or otherwise.

Permitted use of the Website

You are allowed to view, download, and print out content from this website for personal use only in accordance with these Terms.

All other copying whether electronic, hard copy or other format is prohibited, and all other rights are reserved.

You shall only use this website in a manner that is consistent with these Terms and in such a way as to comply with all applicable laws and regulations and, in particular, that you shall not (or not attempt to):

• seek unauthorised access to our network or computer system

• insert or knowingly or recklessly transmit or distribute a virus into our network and computer systems

• assist, encourage, or permit any other person to do any of the things described above

Intellectual Property Rights

All copyright and all other intellectual property rights existing in this website (including, but not limited to, all design, text, graphics and the selection or arrangement thereof) are and remain our property.

The expression ‘copyright’ shall include the entire copyright, design right, rental right, right to authorise or prohibit lending and data right subsisting now or created at any time.

Links to Third Party Websites

This website may contain links to websites owned and operated by third parties. We make no representations or warranties as to the accuracy or completeness of any of the information appearing on such linked websites or as to the suitability or quality of any of their products or services.

The links to third party websites are provided for your information and convenience only and are not an endorsement by us of the content of such linked websites.

We accept no liability for any damage or loss, howsoever caused, in connection with use of or reliance on any information, material, products or services contained or accessed through any such linked website.

If you decide to link to any third party website and make use of any information contained on them and/or enter into any contract for the supply of goods or services from such third party, you do so entirely at your own risk.


While we endeavour to ensure that the information contained on this website is accurate, complete and up-to-date, we make no representations or warranties, whether express or implied, as to the accuracy, completeness or fitness for purpose of such information.

We make no representations or warranties, whether express or implied, that this website or any software of any nature available on, downloaded or otherwise obtained from it, will be free from defects or viruses. Your use of this website is at your own risk.

We make no representations or warranties as to whether the information available on this website complies with the regulatory regime of countries from which the pages of this website may be accessed.

We shall not be liable for any loss or damage whatsoever and howsoever incurred including any direct, consequential or indirect loss or damage, or any loss or damage to goodwill or profits or any anticipated loss of savings incurred by you, or loss of data or loss of business opportunity, or economic loss whether arising in tort, contract, equity or otherwise and arising out of, in relation to, or in connection with your access to, use of, or inability to use this website.

These Terms shall be governed by, construed and enforced in all respects in accordance with the Laws of England and Wales.

Contacting Us

Any questions regarding this website can be addressed to us by emailing ken@mycreativewritinglife.com .

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